Frequently asked questions
Do smart toilets need electricity to function?
Yes, BathTec smart toilets require electricity to power their advanced features such as the bidet wash, heated seat, dryer, and automatic lid. However, the water flushing mechanism on all models can still work manually if needed.
👉 For more details, check our full article: Do Smart Toilets Need Electricity?
How much power does a smart toilet use?
BathTec smart toilets are energy-efficient and typically use between400 to 600 wattsduring active functions like heating or drying. When idle, they consume very minimal power — similar to a standard LED light.
Do smart toilets still work during a power outage?
Basic flushing can still be done manually, but electronic features like heating, bidet spray, and dryer will pause until power is restored.
👉 For more details, check our full article:Do Smart Toilets Work During Power Outages?
Can I use a smart toilet without toilet paper?
Yes! BathTec smart toilets are designed to minimise or eliminate the need for toilet paper. They include a built-in bidet function with adjustable water pressure and a warm air dryer for a hygienic, hands-free experience.
👉 For more details, check our full article: Do You Still Need Toilet Paper with a Smart Toilet?
What features do BathTec smart toilets include?
Our smart toilets come with a range of premium features, including:
- Heated seat with adjustable temperature
- Front and rear bidet wash
- Warm air dryer
- Automatic lid opening and closing
- Deodorising system
- Soft night light
- Self-cleaning nozzles
- Remote or side-panel control (depending on the model)
Do you provide installation services or work with licensed plumbers?
Absolutely. All BathTec smart toilets are fully compliant with Australian plumbing and electrical standards, ensuring both safety and efficiency in every installation.
How often should I service or clean my smart toilet?
Smart toilets are designed for low maintenance. Regular cleaning of the seat and nozzle area is recommended, while deeper servicing every 12–18 months helps ensure peak performance. Many BathTec models include self-cleaning functions to simplify upkeep.Â
Actual maintenance needs may vary depending on usage and water quality
Can a smart toilet be installed in any bathroom, or does it need special wiring/plumbing?
Most bathrooms can accommodate a smart toilet with minor electrical and plumbing adjustments. All you need is a nearby power outlet and a standard water connection — our team can advise the best setup for your space.
What happens if there’s a technical issue — do you offer support or repairs?
Yes, BathTec offers comprehensive after-sales support. Our service team can assist with troubleshooting, replacement parts, or repairs. You can reach us directly through our website or contact page.
Can I adjust the water temperature and pressure?
Yes, you can customise the water temperature, pressure, and nozzle position using the remote control or side panel (depending on the model). Each user can enjoy a comfortable, personalised wash every time.
Do smart toilets need electricity to function?
Yes, BathTec smart toilets require electricity to power their advanced features such as the bidet wash, heated seat, dryer, and automatic lid. However, the water flushing mechanism on all models can still work manually if needed.
👉 For more details, check our full article: Do Smart Toilets Need Electricity?
How much power does a smart toilet use?
BathTec smart toilets are energy-efficient and typically use between400 to 600 wattsduring active functions like heating or drying. When idle, they consume very minimal power — similar to a standard LED light.
Do smart toilets still work during a power outage?
Basic flushing can still be done manually, but electronic features like heating, bidet spray, and dryer will pause until power is restored.
👉 For more details, check our full article:Do Smart Toilets Work During Power Outages?
Can I use a smart toilet without toilet paper?
Yes! BathTec smart toilets are designed to minimise or eliminate the need for toilet paper. They include a built-in bidet function with adjustable water pressure and a warm air dryer for a hygienic, hands-free experience.
👉 For more details, check our full article: Do You Still Need Toilet Paper with a Smart Toilet?
What features do BathTec smart toilets include?
Our smart toilets come with a range of premium features, including:
- Heated seat with adjustable temperature
- Front and rear bidet wash
- Warm air dryer
- Automatic lid opening and closing
- Deodorising system
- Soft night light
- Self-cleaning nozzles
- Remote or side-panel control (depending on the model)
Do you provide installation services or work with licensed plumbers?
Absolutely. All BathTec smart toilets are fully compliant with Australian plumbing and electrical standards, ensuring both safety and efficiency in every installation.
How often should I service or clean my smart toilet?
Smart toilets are designed for low maintenance. Regular cleaning of the seat and nozzle area is recommended, while deeper servicing every 12–18 months helps ensure peak performance. Many BathTec models include self-cleaning functions to simplify upkeep.Â
Actual maintenance needs may vary depending on usage and water quality
Can a smart toilet be installed in any bathroom, or does it need special wiring/plumbing?
Most bathrooms can accommodate a smart toilet with minor electrical and plumbing adjustments. All you need is a nearby power outlet and a standard water connection — our team can advise the best setup for your space.
What happens if there’s a technical issue — do you offer support or repairs?
Yes, BathTec offers comprehensive after-sales support. Our service team can assist with troubleshooting, replacement parts, or repairs. You can reach us directly through our website or contact page.
Can I adjust the water temperature and pressure?
Yes, you can customise the water temperature, pressure, and nozzle position using the remote control or side panel (depending on the model). Each user can enjoy a comfortable, personalised wash every time.
How noisy is the toilet when flushing or drying?
BathTec smart toilets are engineered for quiet operation. Flushing and drying noise levels are low — similar to a standard bathroom fan — ensuring comfort and discretion.
Do smart toilets consume electricity when not in use?
Power consumption in standby mode is extremely minimal. BathTec models use energy-saving technology that automatically reduces electricity usage when not in operation.
👉 For more details, check our full article: Do Smart Toilets Need Electricity?
Are your smart toilets certified or compliant with WaterMark standards?
Yes. All currently BathTec smart toilets are WaterMark-certified and meet Australian plumbing standards, ensuring safety, quality, and water efficiency in every product.
